[韓国語必須 한국어 필수] Technical Support Position(Korean Speaker)

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide. Now they are looking for technical support role(Korean speaker) for their popular web service project.

Interested parties, please email with your CV in English to hirotake@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 hirotake@queues.hk 로 이메일 주시길 바랍니다.

You’ll handle a broad range of incoming customer cases for apps enterprise clients. You’ll gather information from customers, troubleshoot technical and account issues, and escalate cases when needed. This position does not include billing support tasks.

Overview:
・Intake: ASAP

・Location: KL Central, Malaysia(During pandemic, this position temporarily start from WFH(Korea))

・Working hours: Monday to Friday, 8am to 11pm(Following public holiday in Korea. 3 shift rotation, no overnight shift)

・Salary package: 〜 MYR8,000. KPI Allowance and Shift Allowance available.
If candidate is in Korea, additional living cost allowance will be considered(up to 1,500 per month)

・Education : Associate’s Degree required, Bachelor’s Degree preferred(if Associate degree, then you need to require around 5 years working experience for visa purpose)

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia’s work visa provided

・Korean speaker and conversational English skill are essential. Malaysian with TOPIK level 5 over or working experience in a Korean company are welcome to apply.

Remarks:

-During WFH, you need to prepare laptop or desktop and WIFI. 

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :65513