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[韓国語必須 한국어 필수] Technical Support Position(Korean Speaker)

[韓国語必須 한국어 필수] Customer Support Representative(Korean speaker)
Full Time
マレーシア
2か月 に掲載

Queues Limited

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide. Now they are looking for technical support role(Korean speaker) for their popular web service project.

Interested parties, please email with your CV in English to hirotake@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 hirotake@queues.hk 로 이메일 주시길 바랍니다.

You’ll handle a broad range of incoming customer cases for apps enterprise clients. You’ll gather information from customers, troubleshoot technical and account issues, and escalate cases when needed. This position does not include billing support tasks.

Overview:
・Intake: ASAP

・Location: KL Central, Malaysia(During pandemic, this position temporarily start from WFH(Korea))

・Working hours: Monday to Friday, 8am to 11pm(Following public holiday in Korea. 3 shift rotation, no overnight shift)

・Salary package: 〜 MYR8,000. KPI Allowance and Shift Allowance available.
If candidate is in Korea, additional living cost allowance will be considered(up to 1,500 per month)

・Education : Associate’s Degree required, Bachelor’s Degree preferred(if Associate degree, then you need to require around 5 years working experience for visa purpose)

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia’s work visa provided

・Korean speaker and conversational English skill are essential. Malaysian with TOPIK level 5 over or working experience in a Korean company are welcome to apply.

Remarks:

-During WFH, you need to prepare laptop or desktop and WIFI. 

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :65513

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求人情報の詳細

Location 근무지KL Central, Kuala Lumpur, Malaysia(Due to pandemic, this position starts Work From Home(Korea)
Position 직위Technical Support Position(Korean Speaker)
Job Description 모집부문 및 상세내용You'll handle a broad range of incoming customer cases for apps enterprise clients. You'll gather information from customers, troubleshoot technical and account issues, and escalate cases when needed. This position does not include billing support tasks.
Required Skills 지원자격Native Level Korean, Conversational English. For non-native(Malaysian), TOPIK level 5 TOPIK level 5 or Work experience with Korean or Work in Korean company
Education Background 학력Diploma, Bachelor's Degree, or Professional Degree, or high school graduate(7 years or more work experience for visa purpose)
On Board date 입사일ASAP
Salary 급여MYR8,000. KPI Allowance and Shift Allowance available. If candidate is in Korea, additional living cost allowance will be considered(up to 1,500 per month)
Welfare 복리후생insurance, visa
Holiday 휴무일2days off
Working day 근무일Monday to Friday, 8am to 11pm(Following public holiday in Korea. 3 shift rotation, no overnight shift)
Others 기타-Fresh graduates are also welcomed to apply. This position needs 0 to around 20 years work experiences(not manager/team lead role) -Preferred candidates who live in Korea or same time zone such as Japan. If the candidate is in Malaysia, only spouse visa holder considers. -During WFH, you need to prepare laptop or desktop and WIFI. -You will need CV in English.
求人IDMY057
Please email with your CV in English to hirotake@queues.hk . *I thank all applicants but only the shortlisted will be replied. * 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를  hirotake@queues.hk 로 이메일 주시길 바랍니다.
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