[韓国語必須 한국어 필수] Customer Support Representative(Korean speaker)

Interested parties, please email with your CV in English to hirotake@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 hirotake@queues.hk 로 이메일 주시길 바랍니다.

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Support Representative(Korean speaker) for the client’s high quality customer experience.

You’ll handle a broad range of incoming customer cases for travel and airline service. You’ll efficiently provide first-tier customer support via voice, chat, Email and web support on behalf of an airline company. This role is mainly handling incoming support request.

Overview:

・Intake: 2nd week of October （tentative)

・Location:Selangor (near Kuala Lumpur) (During COVID-19 pandemic temporary WFH)

・Working hours: 5days Shift work(24hour/7days) 8 hours/day

・Salary package: Around MYR8,000〜8,500, Transportation Benefit and KPI incentive available.

・Education : Associate’s Degree required, Bachelor’s Degree preferred(if associate degree, then you need to require around 3 years similar working experience for visa purpose)

・Employment term: Permanent

・Benefit: Medical Insurance(dental and outpatient covered), Malaysia’s work visa provided

・Korean speaker and conversational English skill(including read and write) are essential.Malaysian with TOPIK level 5 over or working experience in a Korean company are welcome to apply.

Remarks:

-During WFH, you need to prepare laptop or desktop and WIFI. 

-You will need CV in English.

-Usually visa process takes 1 month from Intake day. During this period, you need to work(training)from home in your current place. Once visa is ready, you need to come to Malaysia. Due to COVID situation, you will need to work from home in Malaysia as well until this pandemic situation will ease.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.