[한국어 필수] Customer Service Executive- Online (travel e-commerce platform)Native Korean

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Service Executive- Online (travel e-commerce platform)Native Korean for the client’s high quality customer experience.

Attending to user fronting and back-office processing works via online chat,
support email, CS voice support, or tickets in relation to the following
matters.
• Handling pre online booking enquires, post online booking enquires,
other general enquires, escalation support & booking
amendment/cancellation.
• Checking booking status.
• Payment or Refund Escalation.
• App or web user guide and feature support.
• Contacting vendors about customers’ inquiries .

• At least holding an associate degree and/or expected graduate (documents
required)
• Required language(s): Korean (mother tongue) / English (business level)
• Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
• Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
• Able to work in Malaysia (Ara Damansara)

Interested parties, please email with your CV in English to application@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake:  TBC 2024,*tentative

・Location: Selangor, Malaysia

・Working hours: Mon to Sun, 5 days (from 8am to 5pm) MYT fixed schedule

・Salary package: Basic RM8,500 + shift Allowance up to RM600(if required) + KPI up to RM400(depends on performance) 

・Education : Associate’s Degree and Bachelor’s Degree preferred. For high school graduates, you need to work more than 7 years.

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia’s work visa provided

・Korean native level speaker and conversational English skill are essential.

Remarks:

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :71749