[한국어 필수] Customer Service Executive- Online (travel e-commerce platform)Native Korean

[韓国語必須 한국어 필수] Customer Support Representative(Korean speaker)
Full Time
マレーシア
4か月 に掲載

Queues Limited

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Service Executive- Online (travel e-commerce platform)Native Korean for the client’s high quality customer experience.

Attending to user fronting and back-office processing works via online chat,
support email, CS voice support, or tickets in relation to the following
matters.
• Handling pre online booking enquires, post online booking enquires,
other general enquires, escalation support & booking
amendment/cancellation.
• Checking booking status.
• Payment or Refund Escalation.
• App or web user guide and feature support.
• Contacting vendors about customers’ inquiries .

• At least holding an associate degree and/or expected graduate (documents
required)
• Required language(s): Korean (mother tongue) / English (business level)
• Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
• Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
• Able to work in Malaysia (Ara Damansara)

Interested parties, please email with your CV in English to application@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake:  TBC 2024,*tentative

・Location: Selangor, Malaysia

・Working hours: Mon to Sun, 5 days (from 8am to 5pm) MYT fixed schedule

・Salary package: Basic RM8,500 + shift Allowance up to RM600(if required) + KPI up to RM400(depends on performance) 

・Education : Associate’s Degree and Bachelor’s Degree preferred. For high school graduates, you need to work more than 7 years.

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia’s work visa provided

・Korean native level speaker and conversational English skill are essential.

Remarks:

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :71749

求人情報の詳細

求人カテゴリー한국어 필수・Korean Native
Location 근무지Selangor, Malaysia
Position 직위Customer Service Executive- Online (travel e-commerce platform)
Job Description 모집부문 및 상세내용Attending to user fronting and back-office processing works via online chat
Required Skills 지원자격Native Level Korean, Conversational English.
Education Background 학력• At least holding an associate degree and/or expected graduate (documents required) • Required language(s): Korean (mother tongue) / English (business level) • Minimum 1 year of working experience in the service industry will be an added advantage for this position. • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English. • Able to work in Malaysia (Ara Damansara)
On Board date 입사일TBC 2024
Salary 급여MYR ~8,500 KPI incentive is also available.
Welfare 복리후생insurance, visa
Holiday 휴무일2days off
Working day 근무일Shift Work. Mon to Sun, 5 days in a week 8 hours work/1 hour meal break (from 8am to 8pm)
Others 기타Work From Home in Korea will be required until employment visa approval
求人IDMY134
Please email with your CV in English to application@queues.hk . *I thank all applicants but only the shortlisted will be replied. * 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를  application@queues.hk 로 이메일 주시길 바랍니다.