Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Service Executive- Online (travel e-commerce platform)Native Korean for the client’s high quality customer experience.
Attending to user fronting and back-office processing works via online chat,
support email, CS voice support, or tickets in relation to the following
matters.
• Handling pre online booking enquires, post online booking enquires,
other general enquires, escalation support & booking
amendment/cancellation.
• Checking booking status.
• Payment or Refund Escalation.
• App or web user guide and feature support.
• Contacting vendors about customers’ inquiries .
• At least holding an associate degree and/or expected graduate (documents
required)
• Required language(s): Korean (mother tongue) / English (business level)
• Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
• Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
• Able to work in Malaysia (Ara Damansara)
Interested parties, please email with your CV in English to application@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.
Overview:
・Intake: TBC 2024,*tentative
・Location: Selangor, Malaysia
・Working hours: Mon to Sun, 5 days (from 8am to 5pm) MYT fixed schedule
・Salary package: Basic RM8,500 + shift Allowance up to RM600(if required) + KPI up to RM400(depends on performance)
・Education : Associate’s Degree and Bachelor’s Degree preferred. For high school graduates, you need to work more than 7 years.
・Employment term: Permanent
・Benefit: Medical Insurance, Malaysia’s work visa provided
・Korean native level speaker and conversational English skill are essential.
Remarks:
-You will need CV in English.
*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.
Queues Limited
Employment Agency(Hong Kong) :71749
求人情報の詳細
求人カテゴリー | 한국어 필수・Korean Native |
Location 근무지 | Selangor, Malaysia |
Position 직위 | Customer Service Executive- Online (travel e-commerce platform) |
Job Description 모집부문 및 상세내용 | Attending to user fronting and back-office processing works via online chat |
Required Skills 지원자격 | Native Level Korean, Conversational English. |
Education Background 학력 | • At least holding an associate degree and/or expected graduate (documents required) • Required language(s): Korean (mother tongue) / English (business level) • Minimum 1 year of working experience in the service industry will be an added advantage for this position. • Good command of computer skills / Microsoft Office and typing must be fast both in Korean and English. • Able to work in Malaysia (Ara Damansara) |
On Board date 입사일 | TBC 2024 |
Salary 급여 | MYR ~8,500 KPI incentive is also available. |
Welfare 복리후생 | insurance, visa |
Holiday 휴무일 | 2days off |
Working day 근무일 | Shift Work. Mon to Sun, 5 days in a week 8 hours work/1 hour meal break (from 8am to 8pm) |
Others 기타 | Work From Home in Korea will be required until employment visa approval |
求人ID | MY134 |