【良い評判も悪い評判も】マレーシアのコールセンターで働くことのリアル

募集背景

Eコマースのプロジェクトをご担当頂きます。業務は日本語で行います。

Our client is a renowned customer support provider(BPO) company in KL, Malaysia. They provide the service worldwide. Now they are looking for Customer Support role(Korean speaker) for their popular web service project.

Interested parties, please email with your CV in English 
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를   로 이메일 주시길 바랍니다.

You'll handle customers' enquiries from advertisers of popular social media by chat, email and call.

Overview:
・Intake: 4 October, 2023

・Location: KL Central

・Working hours: 24*7 (Shift 8 hours/day)

・Salary package: Fresh: RM7,900/With Exp: RM8,200 (Basic) + RM1,000 (Complexity Allowance) +RM200 Housing allowance

・Education : BS or Diploma（3 years working experience）

・Employment term: Full time, EP provided

・Benefit: Medical insurance 2 days off/week、annual leave 30 days 、Sick leave 8 days

・Korean speaker and conversational English skill are essential.

Remarks:

Open for those based in Korea 

CV in English required.

Unable to process any candidate who is currently in Malaysia.

The contents of the working conditions, etc. specified in this job vacancies may differ from the working conditions at the time of concluding the labor contract.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :71749

募集背景

日本でもニーズが拡大するフードデリバリーサービスのカスタマーサポート業務をご担当いただきます。本ポジションは日本語のみで対応いただけます。

海外での勤務が初めてという方や英語力に自信がないので、まずは日本語メインの職務を希望される方にもお勧めできます。マレーシアに渡航してからの勤務開始になります。日本での在宅勤務はないため、マレーシアでの新生活をすぐに始めたい方におすすめです！

興味のある方はお急ぎください。

募集背景

フードデリバリーサービスにおけるカスタマーサポート担当として お客様、配送員、レストランからの問い合わせ対応及びサポートを担当します。

主なサポート対象は日本のお客様ですが、バイリンガルスタッフとして英語でのリポーティング、外国人のお客様への対応も担うポジションとなります。

マレーシアに渡航してからの勤務開始になります。マレーシアでの生活をすぐに始めたい方におすすめです。

募集背景

採用企業はマレーシアの大手カスタマーサポート企業です。マレーシア・クアラルンプール中心部にオフィスを構えます。

ご担当頂くプロジェクトはヘルスケアプロダクトのカスタマサポートになります。健康に関わるサービスの問い合わせやトラブルに対応いただくポジションです。

医療・ヘルスケア系のサポート業務に関わりたい方におすすめです。また、ビジネスアワーでの勤務なので、勤務時間を固定したい方にもおすすめです。

現状はマレーシアにいる方（配偶者ビザもしくは就労ビザで）のみ検討可能です。

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide mainly for IT industry . Now they are looking for Account Development Representative, Korean Market for IT cloud solution project.

The Sales Development function is a customer-facing (cold calling) role responsible for engaging with potential Cloud prospects to identify sales opportunities and achieve a personal and team pipeline target.

Interested parties, please email with your CV in English to application@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake: ASAP, 2022

・Location: Kuala Lumpur, Malaysia

・Working hours: 8am-5pm or 9am-6pm (Mon-Fri) Malaysian Calendar

・Salary package: Basic:

Basic: MYR6,552(negotiable if the cdd's CV is really good and the interview goes well)

KPI : MYR1,638(negotiable if the cdd's CV is really good and the interview goes well)

・Education : Bachelor degree or corresponding work experience in sales

・Employment term: Permanent (2 years visa renewal), Work visa provided
14 days of annual leave + 14 days of sick leaves + 60 days of hospitalization

・Benefit: [For Expat] Claim up to 1,400RM for one-way ticket to Malaysia + 1,500RM relocation allowance (500RM monthly for three months) + Cost of Employee Permit Visa + Cost of E-Visa Medical insurance, Medical leave

Remarks:Preferable• Bachelor’s degree or corresponding work experience in sales. Minimum 5 years in Inside Sales or relevant experience.
• Minimum 4 years’ experience in Account Management.
• Minimum 4 years’ experience in IT Hardware Industry or general IT with good IT hardware product knowledge on Desktop, Notebook, Workstation, Printer etc. Preferably someone who has experience selling in corporate market with inside sales experience.
• Minimum 2 years’ experience with CRM tools

•Excel Skiill Preferably Korean Native, but Locals can who have Korean Native capability can apply.

-

Queues Limited
Employment Agency(Hong Kong) :68593

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide mainly for IT industry . Now they are looking for Virtual Sales, Korean Market for IT cloud solution project.

Inbound Sales (Popular Social Media for Korean Speaker)

Interested parties, please email with your CV in English to application@queues.hk .

• 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake: ASAP

・Location: Kuala Lumpur

・Salary package: MYR 9,000+Commision（15%-20% Commision）

MYR200 (Housing Allowance) applicable once candidate work in Malaysia

・Education : University. Associate degree and high school graduate needs negotiation （Associate degree 5 years and high school graduate needs 8 years working experience)

・Employment term: Full time and EP provided

・Benefit: Medical Insurane, 2 days off/week、annual leave 30days、sick leave 8days

Remarks: Min 1 year B2B Sales + preferably Digital Marketing experience

Korean native＋English(B2) conversational level

Flight ticket fee provided. PCR and quarantine cost available.

Candidate in Korea or Malaysia can be considered. If you work in Malaysia, you need to hold a release letter.

CV in English is needed.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :68593

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Service Executive- Online (travel e-commerce platform)Native Korean for the client’s high quality customer experience.

Attending to user fronting and back-office processing works via online chat,
support email, CS voice support, or tickets in relation to the following
matters.
• Handling pre online booking enquires, post online booking enquires,
other general enquires, escalation support & booking
amendment/cancellation.
• Checking booking status.
• Payment or Refund Escalation.
• App or web user guide and feature support.
• Contacting vendors about customers’ inquiries .

• At least holding an associate degree and/or expected graduate (documents
required)
• Required language(s): Korean (mother tongue) / English (business level)
• Minimum 1 year of working experience in the service industry will be an
added advantage for this position.
• Good command of computer skills / Microsoft Office and typing must be fast
both in Korean and English.
• Able to work in Malaysia (Ara Damansara)

Interested parties, please email with your CV in English to application@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 application@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake: Aug(28th) 2023

・Location: Selangor, Malaysia

・Working hours: Mon to Sun, 5 days (from 8am to 5pm) MYT fixed schedule

・Salary package: Basic RM8,500 + shift Allowance up to RM600(if required) + KPI up to RM400(depends on performance) 

・Education : Associate's Degree and Bachelor's Degree preferred. For high school graduates, you need to work more than 7 years.

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia's work visa provided

・Korean native level speaker and conversational English skill are essential.

Remarks:

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :71749

募集背景

採用企業はマレーシアの大手カスタマーサポート企業です。マレーシア・クアラルンプール中心部にオフィスを構えます。

ご担当頂くプロジェクトは大手ソーシャルメディアのデジタルマーケティング&セールスプロジェクトになります。ターゲットとなる新規・既存広告へのアプローチ、当該ソーシャルメディアの広告商品を活用しての出稿プランの提案、報告などを行います。

こちらの業務、現在、積極的に募集を募っています。

あと1名募集中です。マレーシアでの勤務開始です。

ぜひお問い合わせください。

Our client is an industry leading customer support provider (BPO) company in Malaysia. They provide the service worldwide. Now they are looking for customer support executive for the global mobility service project.

Interested parties, please email with your CV in English to hirotake@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 hirotake@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake:  28th Aug 2023 *tentative

・Location: Selangor, Malaysia

・Working hours: Shift Work. Mon to Sun, 5 days in a week 24/7 (8 hours work/day)

・Salary package: Around MYR8.500

-Shift Allowance MYR〜600/month

-KPI Incentive MYR〜400/month

-HC(provided RM1,000 relocation allowance for 12 months upon relocated to Malaysia)

・Education : Bachelor Preferred, Diploma (around 5 years’ working experience), High school (minimum 7 years’ working experience) due to visa requirement

・Employment term: Permanent(2 years visa renewal), Work visa provided

・Benefit: ・Medical Insurance

・Annual leave 12days（prorate base）, Medical leave 14 days,

・Life insurance

・Flight ticket (from native country only) and Pick-up service from airport will be provided

・Quarantine fee is paid by company. PCR fees reimbursed

Remarks:

-Korean native

-English business level (you will provide service for foreigners in Korea as well)

-Prefer who can start on time. Fresh graduates are also positively considered to hiring

-Notice period: 2 months

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :71749

募集背景

Eコマース アソシエイトの管理をするポジションです。
オペレーション全体を計画、指示、統括。 組織の運営になります。

チームリーダーと緊密に連携して、管理します。

必要な専門知識と分析スキルを持っている必要があります。アソシエイトマネージャー経験必要。Eコマースの経験者優遇

5 年以上の業界経験と 1 年以上の職務経験

BPO /関連経験と管理経験がある方が望ましい。日本語、ビジネス英語が必要です。

募集背景

Eコマース チームマネージャー
オペレーション全体を計画、指示、統括。 組織の運営になります。

必要な専門知識と分析スキルを持っている必要があります。プロジェクトマネージャー経験必要。

経験 – 10年

BPO /関連経験と管理経験がある方が望ましい。日本語、ビジネス英語が必要です。

募集背景

旅行予約サイトのプロジェクトでマレーシアの大手BPO企業が採用を再開しました。2023年8月に勤務開始予定です。大手旅行予約サイトのプロジェクトです。

ビザを取得後の勤務開始なので、ビザ書類の提出は入社日の２ヶ月前に必要となります。

本プロジェクトは人気が高い旅行関連のプロジェクトです。ご興味有る方はどうぞご連絡くださいね！マレーシアへの 渡航ありと日本での完全在宅勤務それぞれ募集中！

募集背景

テストセンターに寄せられる受験者からの質問や問い合わせに日本語および英語で行うポジションになります。高度な日本語能力を有する（N1）マレーシア人の方からのご応募を特に歓迎します。

Our client is a renowned customer support provider(BPO) company in Malaysia. They provide the service worldwide for travel and airline industry . Now they are looking for Customer Support Representative(Korean speaker) for the client’s high quality customer experience.

Interested parties, please email with your CV in English to hirotake@queues.hk .
* 지원방법: 국문 이력서 및 간단한 영문 자기 소개서를 hirotake@queues.hk 로 이메일 주시길 바랍니다.

Overview:
・Intake: Aug(28th), Sep(25th), 2023 *tentative

・Location: Selangor, Malaysia

・Working hours: Shift Work. Mon to Sun, 5 days in a week 8 hours work/1 hour meal break (from 8am to 8pm)

・Salary package: MYR ~8,500 KPI incentive is also available.

・Education : Associate's Degree and Bachelor's Degree preferred. For high school graduates, you need to work more than 7 years.

・Employment term: Permanent

・Benefit: Medical Insurance, Malaysia's work visa provided

・Korean native level speaker and conversational English skill are essential.

Remarks:

-You will need CV in English.

*I thank all applicants but only the shortlisted will be replied. Received information is strictly for recruiting purpose only.

Queues Limited
Employment Agency(Hong Kong) :65513